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SAP Internet Sales / e-Selling / e-Commerce

Come one step closer to your customer and maximize your profits. The SAP Internet Sales application (SAP ISA) is the best solution to make usage out of the CRM philosophy. SAP's e-Commerce solution is not just only a channel to sell products, it also allows you to use your master data to make customized offers to customers.

Key capabilities 

  • Cross-Sales
  • Down-Sales
  • Product Substitution
  • Bestseller Products
  • Auction
  • Individual Pricing per Customer
  • Product Variant Configuration

Benefits

  • Reduced transaction costs up to 95%*
  • Decreased number of service calls
  • from 25% improvement in clean orders**
  • From 40% up to 80% lower return rates**
  • Higher revenues with the use of CRM functionalities
  • Higher customer loyalty/retention from increased customer satisfaction
  • Better customer service
  • 24/7 Availability
  • to accelerate and simplify processes of buying
  • Increased efficiency throughout purchasing processes
* SAP Customers
** AMR Research

Internet Sales for ERP  

No SAP CRM system available, but you're still interested in the benefits of an online shop? We can set up Internet Sales to work directly with your ERP system. Called E-Commerce for ERP, it is an ideal solution for those customers who wish to leverage the investment of their existing SAP R/3 or SAP ERP system, without needing to invest in a full SAP CRM implementation.
 
The key benefit of E-Commerce for ERP is that it features a pre-configured interface and a direct connection to the existing data and settings of your R/3 or ERP system. This removes the need for additional conversions and interfaces, giving you a real-time integrated web shop solution.
Thanks to this integration you get an immediate benefit of consistent customer, product and pricing information with your other sales channels, without the need for duplicate databases and systems.
 
Another benefit of E-Commerce for ERP is that the web application used is the same as that for E-Commerce for CRM. this provides an easy upgrade path for the future, allowing you to implement CRM without changing or replacing your existing web application.

B2B and B2C 

Shop templates are available for B2B and B2C scenarios, enabling end-to-end order-to-cash business processes. The full-featured sell-side storefront is easy to use and provides a convenient buying experience for your customers.

Shop alternative for small budgets

Did you know, that we are offering a cost-effective web-shop solution for small and midsize companies with a small budget without facing high administrative costs? Please ask us for more details.

At ecomize we have experience of implementing SAP E-Commerce for ERP and CRM in a number of different industries. Please contact us for further information.

 

 

 
 

Contact Details

Zürich HQ
Switzerland

Schweinfurt
Germany

Oslo
Norway

London
United Kingdom