We deliver training to individuals or groups in such areas as:

SAP specific 

SAP CRM

• CRM Overview
• CRM Sales
• CRM Service
• CRM Marketing
• CRM Analytics
• Mobile Sales & Service
• E-Commerce and Web Channel
• Interaction Centre / Web-Client

SAP NetWeaver

Non-SAP specific

• Conflict handling / Case Management
• Personality development
• Customer Orientation

Communication 

• Positive Communication
• Body Based Management
• Complaints as opportunity and successfully mastering

Leading

• Leadership Coaching
• Motivating and appreciative leading
• Leading by coaching
• Communication for Managers
• Managing conflicts

Self-Organization

• Time and stress management
• Finding creativity 

Personality Development

• Personal spring-cleaning
• DISC personality profile
• Social skill development

Team Development / Team Coaching

• Team building, conflict handling & reflection for existing teams
• Team building from scratch